Uber, Carrefour expand partnership to speed up deliveries in Paris

Reuters

Published Oct 25, 2021 23:06

Updated Oct 25, 2021 23:16

(Reuters) - U.S.-based ride hailing app owner Uber Technologies (NYSE:UBER) and Europe's largest retailer Carrefour (PA:CARR) are to launch a new rapid grocery delivery service in Paris, extending their 18-month partnership, the two companies said on Tuesday.

Carrefour Sprint will offer a 15-minute grocery delivery service to Parisians exclusively via the Uber Eats mobile app from nine "dark stores" - shops closed to customers where workers prepare orders for delivery - operated by Carrefour's partner Cajoo.

Earlier this year, the French retailer agreed to take a minority stake in the newly founded start-up Cajoo, which operates "dark stores" across the country.

Established retailers and food deliverers face intense competition from a crop of newer, well-funded start-ups running networks of "dark stores" that can dispatch groceries ordered on a smartphone app to the doorstep within minutes.

"Over the past 18 months people have increasingly come to expect quick and reliable delivery ... in Europe alone we've seen a triple-digit increase in demand for grocery delivery," Eve Henrikson, Regional General Manager, Uber Delivery EMEA, said in a statement.

Uber and Carrefour are already offering 30-minute deliveries in France from Carrefour's almost 2,000 shops available on Uber's app under a deal agreed last year.