Just Eat to move entirely to self-employed 'gig worker' model in Britain

Reuters

Published Mar 21, 2023 13:11

Updated Mar 21, 2023 15:35

AMSTERDAM (Reuters) -Just Eat Takeaway.com, Europe's largest food online ordering and delivery service, said on Tuesday it will reorganise in Britain, ending a service by which it employs its own couriers, a decision that will impact the jobs of around 1,870 workers.

Takeaway has been a prominent defender of European plans for rules giving couriers rights to full employment.

However it also makes use of self-employed couriers, commonly referred to as "gig workers", to deliver more than 90% of its meals in Britain.

Competitors including Deliveroo and Uber (NYSE:UBER) use the "self employed" or "contractor" model, which Just Eat has complained leaves it at a competitive disadvantage.

The approximately 1,700 couriers employed by Just Eat's British "Scoober" service have been given six weeks notice that they will no longer be employed on full contracts, Just Eat said in a statement.

Another 170 in the company's operational department will also be impacted, the company said.

Just Eat said it will retain the employed courier model in most parts of continental Europe.