UK energy firms taking on customers from failed rivals may claim costs -regulator

Reuters

Published Dec 01, 2021 13:08

Updated Dec 01, 2021 13:44

(Reuters) -UK energy firms that have taken on customers of failed suppliers since September can submit claims for costs they have incurred as a consequence by Dec. 6, energy regulator Ofgem said on Wednesday.

More than 20 energy companies, often supplying both gas and electricity to homes and businesses, have collapsed since September due to spiking gas prices, with other companies stepping in as so-called Supplier of Last Resort (SoLR).

Submitted claims will be decided by Dec. 17 and if successful could be repaid from May, Ofgem added.

Typically, full repayment of such claims takes place 12-15 months later, but Ofgem proposed a temporary speedier claims regime in recognition of "extremely challenging" market conditions.

In October, benchmark British wholesale gas prices hit record highs, and although they have fallen back since they remain more than 300% higher than at the beginning of the year and are expected to stay high this winter as gas stocks and supply of Russian gas to Europe remain lower than previous years.

At the same time, a price cap set by Ofgem limits how much of the wholesale price increases can be passed onto customers.

Ofgem said previously it expected SoLRs to claim for the difference between the wholesale costs they incur and the wholesale costs they recover from their customers.