Raya Contact Center Co is an Egypt-based company engaged in the provision of business process outsourcing services. The Company’s services are structured into four divisions: Contact Center, which offers customer service, inbound sales, technical support and tale-marketing; Back Office, including data management, finance & accounting and supply chain management; Inside Sales, which offers customer segmentation, channel development, campaign management, lead management and account management, and Professional Services, which includes human resources outsourcing, call center hosting, contact center and quality consultancy, and contact center training. The Company serves its clients from seven contact center facilities in Cairo and Hurghada, Egypt; Dubai, UAE, and Warsaw, Poland. Raya Contact Center focuses on industries, such as telecom, technology, consumer electronics, banking, automotive, travel and retail industries.